Cannot start the programm

Hi,
I just installed the program now and while trying to launch it i got an error.
I chacked the logs from oxygenide.txt file. and its look like i dont have some files and directories.

In C:\Program Files\Oxygen\resources\app\main
I dont have the " \webpack: " directory.

this is my logs:

2020-02-02 10:53:41 ERROR (node:1888) [DEP0005] DeprecationWarning: Buffer() is deprecated due to security and usability issues. Please use the Buffer.alloc(), Buffer.allocUnsafe(), or Buffer.from() methods instead.
2020-02-02 10:53:42 INFO Main process has started
2020-02-02 10:53:44 INFO Service call: UpdateService.start [ false ]
2020-02-02 10:53:44 INFO UpdateService start false
2020-02-02 10:53:44 INFO Service call: SeleniumService.start []
2020-02-02 10:53:44 INFO Service call: DeviceDiscoveryService.start []
2020-02-02 10:53:44 INFO Service call: RecorderService.watch []
2020-02-02 10:53:44 INFO Service call: AnalyticsService.createUser [ '3e6d4df9-d57e-4b91-a25b-cbd28fafe1da' ]
2020-02-02 10:53:45 ERROR { Error: spawn EPERM
    at ChildProcess.spawn (internal/child_process.js:357:11)
    at spawn (child_process.js:540:9)
    at Object.execFile (child_process.js:230:15)
    at Object.module.(anonymous function) [as execFile] (ELECTRON_ASAR.js:193:20)
    at execFile (C:\Program Files\Oxygen\resources\app\main\webpack:\app\main\main.prod.js:16:277679)
    at C:\Program Files\Oxygen\resources\app\main\webpack:\app\main\main.prod.js:1:13420
    at Generator.next (<anonymous>)
    at e (C:\Program Files\Oxygen\resources\app\main\webpack:\app\main\main.prod.js:1:12723)
    at mixpanel (C:\Program Files\Oxygen\resources\app\main\webpack:\app\main\main.prod.js:1:12859)
    at new Promise (C:\Program Files\Oxygen\resources\app\node_modules\core-js\modules\es6.promise.js:177:7)
    at C:\Program Files\Oxygen\resources\app\main\webpack:\app\main\main.prod.js:1:12655
    at t.default.mixpanel [as createUser] (C:\Program Files\Oxygen\resources\app\main\webpack:\app\main\main.prod.js:1:14583)
    at t.default.n [as _handleServiceCall] (C:\Program Files\Oxygen\resources\app\main\webpack:\app\main\main.prod.js:1:54004)
    at EventEmitter.emit (events.js:182:13)
    at EventEmitter.emit (domain.js:442:20)
    at WebContents.<anonymous> (C:\Program Files\Oxygen\resources\electron.asar\browser\api\web-contents.js:285:13)
    at WebContents.emit (events.js:182:13)
    at WebContents.EventEmitter.emit (domain.js:442:20)
    at WebContents.emitter.emit.args [as emit] (C:\Program Files\Oxygen\resources\app\node_modules\@sentry\electron\dist\main\integrations\electron.js:56:20)
    at WebContents.topLevelDomainCallback (domain.js:121:23) errno: 'EPERM', code: 'EPERM', syscall: 'spawn' }
2020-02-02 10:55:30 INFO 203
2020-02-02 10:55:30 INFO checkForUpdate 203
2020-02-02 10:55:30 INFO Found Chrome at:  [ 'C:\\Program Files (x86)\\Google\\Chrome\\Application\\chrome.exe' ]
2020-02-02 10:55:30 INFO Failure setting up ChromeDriver { Error: spawn EPERM
    at ChildProcess.spawn (internal/child_process.js:357:11)
    at Object.spawn (child_process.js:540:9)
    at spawn (C:\Program Files\Oxygen\resources\app\main\webpack:\app\main\main.prod.js:11:3499)
    at Promise (C:\Program Files\Oxygen\resources\app\main\webpack:\app\main\main.prod.js:1:47358)
    at new Promise (C:\Program Files\Oxygen\resources\app\node_modules\core-js\modules\es6.promise.js:177:7)
    at t.default.getChromeVersion (C:\Program Files\Oxygen\resources\app\main\webpack:\app\main\main.prod.js:1:47205)
    at getChromeDriverVersion (C:\Program Files\Oxygen\resources\app\main\webpack:\app\main\main.prod.js:1:45250)
    at Generator.next (<anonymous>)
    at e (C:\Program Files\Oxygen\resources\app\main\webpack:\app\main\main.prod.js:1:42898)
    at C:\Program Files\Oxygen\resources\app\main\webpack:\app\main\main.prod.js:1:42970
    at run (C:\Program Files\Oxygen\resources\app\node_modules\core-js\modules\es6.promise.js:75:22)
    at C:\Program Files\Oxygen\resources\app\node_modules\core-js\modules\es6.promise.js:92:30
    at flush (C:\Program Files\Oxygen\resources\app\node_modules\core-js\modules\_microtask.js:18:9)
    at process._tickCallback (internal/process/next_tick.js:61:11) errno: 'EPERM', code: 'EPERM', syscall: 'spawn' }
2020-02-02 10:55:30 INFO Using latest bundled ChromeDriver from C:\Users\P0028665\AppData\Roaming\Oxygen IDE\drivers\chromedriver-78.0.3904.105\chromedriver.exe
2020-02-02 10:55:30 INFO Attempting to start Selenium process with the following args: [ '-jar',
  '-Dwebdriver.ie.driver=win32/IEDriverServer_x86.exe',
  '-Dwebdriver.gecko.driver="win32/geckodriver.exe"',
  '-Dwebdriver.chrome.driver="C:\\Users\\P0028665\\AppData\\Roaming\\Oxygen IDE\\drivers\\chromedriver-78.0.3904.105\\chromedriver.exe"',
  'selenium-server-standalone-3.141.59.jar',
  '-port',
  '4444' ]
2020-02-02 10:55:30 WARN Unhandled Promise Rejection. { Error: spawn EPERM
    at [object Object] (C:/Program Files/Oxygen/resources/app/main/webpack:/app/main/main.prod.js:1:46316)
    at Generator.next (<anonymous>)
    at e (C:/Program Files/Oxygen/resources/app/main/webpack:/app/main/main.prod.js:1:42898)
    at C:/Program Files/Oxygen/resources/app/main/webpack:/app/main/main.prod.js:1:42970
    at run (C:/Program Files/Oxygen/resources/app/node_modules/core-js/modules/es6.promise.js:75:22)
    at C:/Program Files/Oxygen/resources/app/node_modules/core-js/modules/es6.promise.js:92:30
    at flush (C:/Program Files/Oxygen/resources/app/node_modules/core-js/modules/_microtask.js:18:9) errno: 'EPERM', code: 'EPERM', syscall: 'spawn' }
2020-02-02 10:58:30 INFO Failed to kill selenium: Error: spawnSync C:\WINDOWS\system32\cmd.exe EPERM

Thanks!

Hi Dor,

We had someone who couldn’t start the program until they updated their windows 10 version. I think they were a couple of versions behind. Can you confirm which version you’re on?
Thanks,
also my email: amos.feldman@cloudbeat.io

@dor You might want to update to v1.14.0 if you haven’t yet, as it fixes a number of issues similar to yours.

2 Likes

Hi,
I Work with windows 10 version 1903.

I Downloaded oxygen v1.14 now and it works.
Thank!

1 Like